Site access

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  ibnrawandiaghlan · Member · Aug 1, 2019 at 11:17 pm

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  I can’t access to my site:
  https://wordpress.com/stats/truthofalislam.wordpress.com
  I receive this message in the navigator:
  ‘This site can’t be reached wordpress.com refused to connect’.
  I tried to change navigator, clear browsing data… but not resolved.
  Help please !

  The blog I need help with is: (visible only to logged in users)

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  fstat · Staff · Aug 2, 2019 at 1:39 pm

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  Hi there,

  Are you able to visit other WordPress.com site like https://en.blog.wordpress.com/ or even log in to your dashboard at https://wordpress.com/ ?

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  kokkieh · Staff · Aug 5, 2019 at 6:27 am

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  Copied from https://en.forums.wordpress.com/topic/site-access-30/

  Thank you for response.
  No I can’t visit https://en.blog.wordpress.com/
  I receive the same message: ‘This site can’t be reached wordpress.com refused to connect.’
  I can’t also log in to my dashboard.
  I sent this message from WordPress.com app for windows (I must be logged in to reply in my first message ‘ https://en.forums.wordpress.com/topic/site-access-29/ ‘, so I created a new message).

  Please try using a different browser or a different internet connection to see if that helps.

  If you’re able to connect to our servers from the Windows app, you should be able to connect using a browser as well.

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  ibnrawandiaghlan · Member · Aug 5, 2019 at 9:04 pm

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  Problem not resolved in my own pc, i tried to change the browser and from another internet connection.
  However i reply now from my smartphone and i cn access to all wordpress services.
  Thank you.

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  staff-blorbo · Staff · Aug 5, 2019 at 10:31 pm

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  First, please make sure that your browser is up to date: https://browsehappy.com/

  If it is not, please try updating your browser or switching to a different browser.

  If it is, please do these two things:

  1. Try clearing your browser’s cache and cookies.

  2. Try with all browser extensions or add-ons temporarily disabled.

  Please let us know how each step goes for you, and which browser (and version of) you’re using if you’re still having trouble.

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  ibnrawandiaghlan · Member · Aug 6, 2019 at 8:40 pm

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  I have tried all the suggested solutions but the problem is always there.
  Now I can access my blog after adding an VPN extension: “BROWSEC” !

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  staff-blorbo · Staff · Aug 6, 2019 at 10:05 pm

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  That’s odd, what country are you browsing from, and what ISP are you using?

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  ibnrawandiaghlan · Member · Aug 6, 2019 at 10:27 pm

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  I browsing from Algeria, i use “Algerie Telecom Mobile Mobilis”.

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  staff-blorbo · Staff · Aug 6, 2019 at 11:32 pm

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  We shouldn’t have any trouble with that.

  That sounds like a mobile/cell network though, are you sure that’s the one your PC is on?

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  ibnrawandiaghlan · Member · Aug 7, 2019 at 12:11 am

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  Yes exactly. A mobile network that I connect to on my PC through a mobile hotspot.
  I was using the same network without issues, and I only recently had this problem. Strangely, this problem only happens with wordpress.com server.

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  staff-blorbo · Staff · Aug 7, 2019 at 12:27 am

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  Ah ok, are you able to check from a different local network by any chance, via wifi? Like a coffee shop, library, etc.