Site and admin panel both not loading, server not found

  • Unknown's avatar

    After not logging into my blog (www.mountainsandmultimedia) for a while – probably over 6 or 7 months – I noticed when I tried to visit that it would not load and I’d get a “server not found” error. I’m most confused, though, that I get the server not found error when I try to get in the back end admin panel, too. Suggestions?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Oops, it looks like mountainsandmultimedia.com has expired. For more information on what your options are, please see this document. http://en.support.wordpress.com/domains/domain-expiration/

    This thread is tagged for Staff assistance. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

  • Unknown's avatar

    Hi there,

    Your custom domain mountainsandmultimedia.com expired on May 23, 2013. I removed it from your account to avoid any confusion about that.

    Luckily, the domain is still available! You can register it again by going to Store > Domains in your dashboard here:

    https://mountainsandmultimedia.wordpress.com/wp-admin/paid-upgrades.php?page=domains

    We also have a guide for registering domains here: Register a New Domain

    It looks like you were using that custom domain with a self-hosted WordPress.org blog. You can register the domain at WordPress.com again and point it to your WordPress.org blog, or you can register it at a different registrar if you’d prefer. If your WordPress.org website host also provides domain registration, that’s usually a more convenient solution.

    Please let me know if you have any questions about that!

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