Site cannot be accessed message
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Hello, I am able to login to my account, view the site and all the pages in it, but there’s this red circle notification top left area of the page when clicked on has a message that says ‘This site cant be accessed’. What am i doing wrong and how can i get rid of it? Thank You
The blog I need help with is: (visible only to logged in users)
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Hi there,
When I put paylesskratom.com through debug, I receive quite a few failed tests:
https://jetpack.com/support/debug/?url=paylesskratom.com
While your site is publicly accessible, we cannot access your site’s XML-RPC file. This file is used by Jetpack and other plugins and apps to connect to your site. It must return the following message:
XML-RPC server accepts POST requests only.You can see a working example here:
https://jetpack.com/xmlrpc.php
Can you ask your hosting provider if they have a block in place to stop access to the XMLRPC file, or to API Calls and ask them to disable this security measure temporarily?
These errors can also happen if there is a plugin/theme that conflicts with XML-RPC. Therefore, I would try deactivating all the plugins on your self-hosted site to see whether or not that fixes the issue.
However, you are posting in the wrong forum. Your site is using the open source WordPress.org software and if you need further assistance, you need to seek help at these forums:
https://wordpress.org/support/plugin/jetpack/
These forums are for WordPress.com hosted sites only. Since we do not have access to self-hosted WordPress.org sites, we are unable to provide any direct assistance to your issue. I would reach out to your site host for help.
If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:
Thanks!
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