Site crashed!

• 

  aosushi · Member · Jun 24, 2021 at 8:34 pm

  • Copy link
  • Add topic to favorites

  I went to install a plugin (ninja forms something or other) and it crashed the whole site. Now I get a HTTP Error 500 when I try the url for the site or the admin site.

  The site I need help with is [visible only to staff] (email visible only to moderators and staff).

• 

  staff-blorbo · Staff · Jun 24, 2021 at 8:49 pm

  • Copy link

  I don’t see anything particularly wrong with the only WordPress.com site under your account here.

  What is the URL of the site with the problem?

  NOTE: We can only assist with websites hosted here at WordPress.com. If you’re using the WordPress software, but hosted elsewhere, you will need to reach out to your hosting provider or the WordPress.org community for guidance: https://wordpress.org/support/

• 

  gabs424 · Member · Jun 24, 2021 at 8:59 pm

  • Copy link

  mine crashed too. i cant post or write anything

• 

  staff-blorbo · Staff · Jun 24, 2021 at 9:00 pm

  • Copy link

  @gabs424 would you please open your own support request via https://wordpress.com/help/contact ?

• 

  gabs424 · Member · Jun 25, 2021 at 3:49 pm

  • Copy link

  it wont let me

• 

  staff-blorbo · Staff · Jun 25, 2021 at 6:01 pm

  • Copy link

  What is the URL of the site with the problem?