Site Crashed

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  lapop3 · Member · Sep 27, 2021 at 11:59 pm

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  Spent 5 hours on tech help with Yahoo….. I am in tears …. my site has crashed and they are blaming WordPress. I cant find a number to call anywhere. Please help me

  Site: (email visible only to moderators and staff).
  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

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  aisajib · Member · Sep 28, 2021 at 4:17 am

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  Hi there!

  Sorry to hear that!

  Please note that your site at site.lisasbeadsandmore.com is using the WordPress.org software and is hosted elsewhere (by Yahoo, most likely). We aren’t able to provide direct support for sites using WordPress.org as this forum is for WordPress.com sites. If you aren’t sure about the differences, please check out this page: WordPress.com vs WordPress.org.

  I see that your site shows a critical error when I visit it. There are some troubleshooting steps here: https://wordpress.org/support/article/faq-troubleshooting/ – have you tried following them?

  If you need more help, please post on the WordPress.org support forum here: https://wordpress.org/support/forums – as your site uses the WordPress.org software, the WordPress.org support forum is the best place to ask for help. Folks there can help you troubleshoot the issues further and point you in the right direction.

  Regards