Site crashed and I have no idea how to fix it

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  arealnewspapereditor · Member · Oct 25, 2022 at 8:27 pm

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  I cannot access my site! I get the message ‘There has been a critical error on this website’ message and I can’t access any part of my site. Also, I found a comment in the help section that said download some php thing but I have no idea how to use it.

  Correct account: Unknown

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  fstat · Staff · Oct 26, 2022 at 12:52 pm

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  Hi, what’s your site’s address so I can have a look?

  Please note that these forums are for WordPress.com-hosted sites only. If your site is using the open-source WordPress.org software, you need to seek help at these forums:

  https://wordpress.org/support/forums/

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  arealnewspapereditor · Member · Oct 26, 2022 at 4:52 pm

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  arealnewspaper.com

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  staff-doublebassd · Staff · Oct 26, 2022 at 8:26 pm

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  Hi there,

  I checked and it appears that your site is hosted with Unified Layers. I would reach out to them as they would be able to assist you with regaining access to your account:

  https://www.unifiedlayers.com/wordpress-hosting.html

  Hope this helps