Site deleted

  • Unknown's avatar

    Yesterday I deleted my site dealunavidaholistica.wordpress.com because I decided on changing it to dealunaholistica.wordpress.com. I know which site I deleted because I had to type it in to confirm and go through all the hoops. Today, both sites are deleted and I know for sure I did not delete the new one I had just created. I only went through all those steps for the first one mentioned. Can someone please look into this? I already know about the 2 years, but like I said…I went through all the steps to delete the first one ONLY.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi dealunaholistica,

    I can see the account you are logged in to owned two sites.

    1. dealunavidaholistica.wordpress.com has been deleted
    2. dealunaholisticacom.wordpress.com is still active (hasn’t been deleted)

    If you are having trouble accessing dealunaholisticacom.wordpress.com please try clearing your browser cache using these steps:

    Solve Common Browser Issues

    Once you’ve done that, refresh the page and see if you can access the site.

    Let me know how you get on.

  • Unknown's avatar

    The “com” one was created after I posted my question above which you have failed to address in your reply. If it helps, I also switched my username from dealunavidaholistica to what it is now.

  • Unknown's avatar

    Hi dealunaholistica,

    The “com” one was created after I posted my question above which you have failed to address in your reply.

    There appears to have been an error when you renamed the site — it was removed from your account, which is why I couldn’t see it either. I’ve resolved this for you now and dealunaholistica.wordpress.com should be visible.

    Please clear your browser cache using these steps:

    Solve Common Browser Issues

    And then go to My Sites and see if you are able to view dealunaholistica.wordpress.com.

    Let me know how you get on.

  • Unknown's avatar

    Thank you so much for actually looking into this issue and resolving it. I knew something odd happened. I am able to get into my site now.

  • Unknown's avatar

    You’re very welcome! I’m glad everything worked out in the end :)

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