Site Disappeared in WordPress.com

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  jebertrandd7a62b7795 · Member · Feb 17, 2022 at 12:22 am

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  I am setting up a wordpress.org site and just pointed my domain (dwellinpossibility.ca) to the new hosting provider. In the meantime, my site has disappeared from My Site when I log in to wordpress.com.

  Does this mean it was automatically deleted when I pointed my domain? I was hoping to still be able to access the wordpress.com site as I may use it for another project. I also had subscriptions set up and can no longer access that in billing.

  Thanks in advance for any help you can provide.

  Correct account: Unknown

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  fstat · Staff · Feb 17, 2022 at 7:23 am

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  Hi there,

  The WordPress.com site previously connected to your domain is owned by a different account than the one you’re currently logged in to. To be able to access that site you need to log in to that other account of yours.

  If you cannot access that other account, please follow our Account Recovery guide:

  https://wordpress.com/support/account-recovery/

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  jebertrandd7a62b7795 · Member · Feb 17, 2022 at 8:01 am

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  Thanks so much, that worked!

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  fstat · Staff · Feb 17, 2022 at 8:33 am

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  Awesome! Let me know if you need help with anything else.