site dissapeared
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aftyer a plugin update the entire website has dissapeared and i cant access it on wordpress. please advise
Site: https://armorydecals.com.
WP.com: Unknown
Jetpack: Yes
Correct account: Yes -
Hi there!
Sorry to hear that! Please note that your site at armorydecals.com is using the WordPress.org software and is hosted by Bluehost. We aren’t able to provide direct support for sites using WordPress.org as this forum is for WordPress.com sites. If you aren’t sure about the differences, please check out this page: WordPress.com vs WordPress.org.
We are happy to point you in the right direction, but note that you may need to contact your hosting service for help or post on the WordPress.org community forum here: https://wordpress.org/support/forums
In this case, please reach out to Bluehost support to see if they have a previous backup you can restore to. You may also try removing the plugin that was updated to see if that solves the issue. If Bluehost is unable to help, please post on the WordPress.org support forum here: https://wordpress.org/support/forums
I also wanted to inform you that you may consider using a service called Jetpack Backup in the future that will help you in situations like this where you can restore to an earlier backup right from your WordPress.com dashboard.
Regards
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