Site down
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My website has gone down and I’m now being told I don’t have a WordPress site. When I try to log in it says there is a problem with jetpack and sends me to admin side of the site and I get this error message:
Not Found
The requested URL was not found on this server.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
I don’t have a site linked to this WordPress.com account
The blog I need help with is: (visible only to logged in users)
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Hi there,
Apologies, but we can’t help with your issue directly because we don’t host firstchurchgroups.org on our WordPress.com managed hosting.
To explain, we are a fully managed hosting provider and use a custom server environment that is optimized for WordPress, provides built-in security and performance improvements, as well as in-house support for your site questions.
Because of the way we’ve optimized our service, we also use a customized version of WordPress that is different (under the hood) from what you use at Bluehost. As a result, we do not have access to your site and are not familiar with the source of your issue. Specifically I noticed your site is displaying a folder directory structure of some kind, which is a type of error that is not possible on our hosting.
You definitely have the option to move your site to us so we can provide in-house help, but as it stands now, we cannot help since it is hosted elsewhere. The good news is that your hosting provider may be able to help in this instance. I recommend contacting Bluehost for further assistance since they are in the best position to help. Thanks!
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