Site down – Domain "edit" button isn't working

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  georgepastic · Member · Sep 8, 2014 at 8:34 pm

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  I’m pointing my georgepastic.com domain to a new server and now the site is completely down. I wanted to check that I pointed the domain to the right address but the “edit” button isn’t working. So 2 questions. Is my site down because it’s in the process of pointing to the new domain?
  Is the edit button not working because of this process or is there something else wrong?
  Thanks!
  George Pastic & Web Designer Candace Morgan

  The blog I need help with is: (visible only to logged in users)

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  shawnajroberts · Member · Sep 8, 2014 at 11:25 pm

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  Hi there!

  Sorry about that. Our developers are working on fixing a bug with the edit button in the new domain editor. You should be able to edit your domain through the dashboard at Store > My Domains.

  And yes, your site is down because you’re in the process of changing your name servers. DNS updated can take up to 72 hours to fully propagate.

  Let me know if you have other questions!

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  georgepastic · Member · Sep 13, 2014 at 1:38 pm

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  Hi there, I had the new host check the domain and let me know that the address was wrong, so I changed the address. But he also told me that the domain name was on hold. Can you tell me if it is still on hold? The site is still not coming up.
  Thanks,
  George Pastic & Candace Morgan