Site error

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  jolsen10 · Member · Nov 17, 2021 at 11:35 am

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  Hello. My website is not working and getting this message:
  ‘There has been a critical error on your website’

  Can you help?

  Thanks,
  Jamie

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  aleone89 · Staff · Nov 17, 2021 at 12:33 pm

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  Hello there,

  Many thanks for reaching out.

  Are you able to confirm the URL of the website that you need assistance with please?

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  jolsen10 · Member · Nov 17, 2021 at 9:01 pm

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  http://www.jamieolsenphotography.com

  Thanks!

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  staff-blorbo · Staff · Nov 17, 2021 at 10:24 pm

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  That is a self-hosted WordPress.org site, hosted with GoDaddy, which we really can’t help with here.

  To clear up any confusion, WordPress.com and WordPress.org are two different entities: https://wordpress.com/support/com-vs-org/

  WordPress.org has complete documentation for self-hosted/installed versions of WordPress.org at https://wordpress.org/support/ and support at https://wordpress.org/support/forums/

  Your hosting provider’s support may also be able to help.