Site gone

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  livingbyjplan · Member · Sep 22, 2021 at 11:53 pm

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  I use a hosting company but use WordPress as my site. The other month my site won’t populate but my domain and hosting is active and in good standing. How can I fix this. I’ve had my WordPress site since 2013.

  Site: (email visible only to moderators and staff).
  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  fstat · Staff · Sep 23, 2021 at 8:30 am

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  Hi there,

  The site address you shared is not correct as the domain has never been registered.

  What’s your site’s address so I can have a look and point you in the right direction of getting support?

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  livingbyjplan · Member · Sep 23, 2021 at 10:10 am

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  Hello. Correction http://www.livingforj.com

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  fstat · Staff · Sep 23, 2021 at 12:26 pm

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  It appears that your hosting plan expired. You need to contact Hostgator that appears to be your hosting provider to resolve this.

  Please note that the forum you have posted is for the WordPress.com hosting platform which is different than the WordPress software that your site is using. You can learn more about these differences here:

  WordPress.com vs. WordPress.org