Site inaccessible from all my devices after uploading an image

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  lucianofasano5 · Member · May 20, 2026 at 8:42 am

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  Hi everyone,

  I’m having a strange issue with my site markesolve.wordpress.com and I can’t figure out what happened.

  I was simply uploading an image to my site when it suddenly became unreachable. I got a warning about an empty alt attribute, and shortly after the site stopped loading entirely.

  Here’s what I’ve tried and observed:

  • The site is unreachable from my PC, two different smartphones on different mobile networks, and in incognito mode
  • External tools like “Down for Everyone or Just Me” say the site is up, but I cannot reach it from any of my devices
  • My WordPress.com dashboard loads, but I cannot access any section — clicking anything gives an error
  • I have no plugins installed and I did not change any settings
  • The site was not in Coming Soon or Private mode — it was fully public and online

  I have a free plan so I cannot access live chat support. Any help would be greatly appreciated!

  Thank you

  The blog I need help with is: (visible only to logged in users)

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  staartmees · Member · May 20, 2026 at 9:05 am

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  That site is up and running – https://downforeveryoneorjustme.com/markesolve.wordpress.com. It’s probably a local conenction issue.

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  staff-webwizard · Staff · May 20, 2026 at 2:10 pm

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  Hi @lucianofasano5! I see we’re in communication with you via email about this issue. I’ll close this thread so we can continue via email.

  Have a wonderful rest of your day!