Site Info Missing After Domain Lapsed

  • Unknown's avatar
    communicationsrcrg · Member ·

    Hi there! My org’s WP website is encountering some issues. The domain lapsed a few days ago (I just renewed it with our domain provider), but when I log into wordpress.com and view my account, it’s like our site never existed. I have no billing history, no payment info, no site, etc.

    Any assistance would be greatly appreciated!

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

  • fstat · Staff ·

    Hi there,

    What’s the domain name so I can have a look and point you in the right direction of getting support?

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