site is down

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  info3761c3ca889 · Member · May 19, 2022 at 10:35 pm

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  why is site down and how can we fit it.

  Correct account: Unknown

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  fstat · Staff · May 20, 2022 at 9:45 am

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  Hi there,

  What’s your site’s address so I can point you in the right direction of getting support?

  Please note that we can only provide support for WordPress.com hosted sites. If your site is using the open-source WordPress software, you need to contact your host or seek help at these forums:

  https://wordpress.org/support/forums/

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  info3761c3ca889 · Member · May 20, 2022 at 11:34 am

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  http://www.yogasak.com

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  staff-doublebassd · Staff · May 20, 2022 at 4:08 pm

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  Hi there,

  I checked your site and unfortunately, we cannot help because we don’t host your site directly on our WordPress.com managed hosting. Instead, your site is hosted with a different provider on a separate host, and we cannot take a closer look. It looks like your site is hosted with Go Daddy, so I’d definitely touch base with them regarding your site being down:

  https://www.godaddy.com/help/contact-godaddy-customer-support-20320

  The good news is that because your host uses the open-source variant of the WordPress platform (which functions differently than what we offer here on WordPress.com), help is available at the forums here:

  https://wordpress.org/support/forum/how-to-and-troubleshooting/

  The folks in the open-source forum are more familiar with these issues and are in the best position to help. I hope this points you in the right direction.