Site is down

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  yahav10 · Member · Jul 25, 2022 at 5:10 am

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  Hi, it looks like my website is down for several days. I’m unable to login into my wp-admin page to check it and all of my pages are down.
  I need your help please.

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  staartmees · Member · Jul 25, 2022 at 5:17 am

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  What is the URL of your site?

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  yahav10 · Member · Jul 25, 2022 at 5:23 am

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  asherov-law.co.il

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  justiceforsale725e2e6ac7 · Member · Jul 25, 2022 at 5:56 am

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  I am also having some problem with my site. My site is up and running but my login /pwd does not go to my admin pages. It brings up fresh /blank page as if no site exists. I have never had a need to contact support so far. So I am first time reaching out. Can someone help/direct me to correct sources to fix this error?

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  staff-doublebassd · Staff · Jul 25, 2022 at 2:27 pm

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  Hi @yahav10,

  I checked your site and unfortunately, we cannot help because we don’t host your site directly on our WordPress.com managed hosting. Instead, your site is hosted with Hostinger. I would touch base with them regarding your site being down:

  https://www.hostinger.com/contacts

  Because your host uses the open-source variant of the WordPress platform (which functions differently than what we offer here on WordPress.com), you can also seek help in the dotorg forums:

  https://wordpress.org/support/forum/how-to-and-troubleshooting/

  The folks in the open-source forum are more familiar with these issues and are in the best position to help. I hope this points you in the right direction.

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  staff-doublebassd · Staff · Jul 25, 2022 at 2:27 pm

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  Hey @justiceforsale725e2e6ac7,

  I would love to assist you, but in order to keep threads on topic and prevent the OP from receiving email notifications, I wanted to see if you could create a new post?:

  https://en.forums.wordpress.com/?new=1

  Feel free to add the modlook tag to the thread so staff can respond immediately.

  Thanks!