Site is down

  • Unknown's avatar
    admin828282 · Member ·

    From this morning my site is not available. I’ve received an email from WordPress in which sign that:

    ‘Se il tuo sito appare danneggiato e non puoi accedere normalmente alla tua bacheca, WordPress ora ha una speciale ‘modalità di ripristino’. Ciò ti consente di accedere in modo sicuro alla tua bacheca per controllare cosa non va.

    https://XXXXXXXXX/wp-login.php?action=enter_recovery_mode&rm_token=6yuN3LUXeZFqKlr36apDME&rm_key=CYEvA1pmhvaq1YYfsJ04zC

    Per mantenere il tuo sito sicuro, questo link scadrà tra 1 giorno. Non preoccuparti di questo: ti verrà inviato un nuovo link se l’errore si ripresenta dopo la scadenza.

    Se cerchi aiuto per questo problema, ti potrebbero essere chieste alcune delle seguenti informazioni:
    Versione di WordPress 5.6
    Tema corrente: journey (versione 2.1.0)
    Plugin corrente: Coming Soon Page, Maintenance Mode & Landing Pages by SeedProd (versione 6.0.9.0)
    Versione PHP 7.3.27′

    What you suggest?

    Let me know, thanks.

  • staff-ozmodiar · Staff ·

    Hi,

    Can you share the URL of your website?

    I’m not seeing any WordPress.com sites associated with the user account you are posting from. This frequently means that you have a site using the open-source WordPress software from WordPress.org, but hosted elsewhere.

    We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:

    https://wordpress.org/support/forums/

    Depending on the level of support that is included with your hosting plan, your webhost’s support team may also be able to assist.

    If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

    WordPress.com vs. WordPress.org

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