Site is gone from both this account and BlueHost

  • Unknown's avatar

    I tried entering my site today both regularly and through wp-admin, and in both cases I received error 500. I tried to fix it by clearing the cache in my bluehost account, but then the site completely disappeared from my account. I then found out that the site is still saved in my wordpress account, so I tried to access it from there, but I still failed.
    The page suggested to me to disconnect from Jet Pack, so I did that, but now the site is gone from my account too!
    What can I do?! Is my content still safe!?

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Unknown

  • Unknown's avatar

    As your site is hosted by Bluehost, you must contact their support.

  • Unknown's avatar

    Thank you. I am currently contacting their support team. It turns out there’s a massive issue in their servers right now. Hopefully they’ll manage to restore it .

  • The topic ‘Site is gone from both this account and BlueHost’ is closed to new replies.