Site is gone from WordPress account

  • Unknown's avatar
    jdandrews18 · Member ·

    Hello

    It seems our website is no longer active as you may see the error message searching the URL.

    ‘Site Currently Unavailable
    If you are the owner, contact your hosting provider for more information.This website is not popping up in our account as I log into WordPress.com’

    How do we go about this issue ?

    Site: (email visible only to moderators and staff)/.
    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

  • supernovia · Staff ·

    Hi! Can you double check with GoDaddy? I can see a “Coming Soon” there, so the domain does seem to be working. Also, are you logging in with [site.com]/wp-admin ?

    It isn’t hosted here at WordPress.com though which would explain why it’s not showing up on our dashboard. Here’s the difference:

    Home

    If you do want to manage it from our services, you’d be welcome to use the Jetpack plugin to connect it: https://jetpack.com — or you could even move the site here if you wanted to. Let us know if you need help with that.

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