Site is missing

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  savvyforsaving87 · Member · Jan 3, 2022 at 6:46 am

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  Hi,

  I went into the setting to change my domain name, but after I did that I no longer have access to the website. Any help would be nice.

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  staff-mckluskey · Staff · Jan 3, 2022 at 9:05 am

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  Hi there!

  Since what you described wouldn’t be possible on WordPress.com, I guess you’re talking about a WordPress site hosted elsewhere, we are not able to help with those.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so we can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
  https://wordpress.com/support/com-vs-org/.

  You can look for help at the community forums here: https://wordpress.org/support/forums/.