Site is not working

• 

  marispraats · Member · Sep 20, 2023 at 10:43 am

  • Copy link
  • Add topic to favorites

  Hello!

  It said my domain is expiring. I want to update the payment option, I am the only admin, but it says that there is no way to update my domain.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  aisajib · Member · Sep 21, 2023 at 8:34 am

  • Copy link

  Hi there!

  It appears the domain is on a different WordPress.com account, not the @marispraats account you’re logged into. You’ll want to log out of this account and log into the correct one. If you’re unable to log in, please fill out the account recovery form so that our team can help you gain access to the correct account.

  Thanks!