Site is not working properly.

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  tarrisjs · Member · Jul 29, 2021 at 6:39 am

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  I used wp reset plugin to reset the website now the website is not working and also not accessable from wp-admin. From wordpress account it shows that the there are issues retrieving any info. for example: https://prnt.sc/1hh7uwh

  Site: (email visible only to moderators and staff).
  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

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  staff-mckluskey · Staff · Jul 29, 2021 at 12:27 pm

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  Hi there!

  That sounds frustrating! Have you already checked the plugin support forums?
  https://wordpress.org/support/plugin/wp-reset/. That’s probably the best place to find support with your issue.

  Your site is hosted with Domain.com, not with WordPress.com, so we wouldn’t be able to help here.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites hosted elsewhere; we can only assist with sites hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
  https://wordpress.com/support/com-vs-org/.

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.