site is unailable after domain mapping

  • Unknown's avatar

    Hello,

    I bought the domain http://www.businessboudoir.de with a provider and want to redirect the blog wordpress.businessboudoir.com to this url. Two days ago I mapped the domain and since then I get the message “Too many redirects. Please try again”.

    I checked with my provider who reassured me that everything is fine and that I should make sure that I gave the correct url to WordPress, which i double-checked. I emptied the cache and deleted old cookies. N
    Now I am lost and don’t know what to do. I do have a premium account and understood that domain mapping is included in this service.

    Could you kindly provide some advice?

    Kind regards from Munich (Germany)
    Martina

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there!

    It looks like you’ve got a redirect loop happening. Instead of setting up your A records to point to us, can you please update your name servers to these:

    • NS1.WORDPRESS.COM
    • NS2.WORDPRESS.COM
    • NS3.WORDPRESS.COM

    Once your name servers are pointing to WordPress.com, this should start working. If not, I can help you fix those DNS records.

  • Unknown's avatar

    Hi Shawna,

    thank you for your reply. I would appreciate your help! Please advise what to do.

    Is this the right place to fix the DNS: https://businessboudoir.wordpress.com/wp-admin/paid-upgrades.php?page=domains&ref=name-change ?

    Thank you!
    Martina

  • Unknown's avatar

    You’ll actually need to make those changes with your registrar. I’m unable to find any information about this domain, so I can’t point you in the right direction.

    Whoever you paid to get the domain, that’s who you need to contact about changing your name servers.

  • Unknown's avatar

    Thank you very much for your help, Shawna. All is resolved and fine now.

    *** Martina Voll *** +49 162 274 77 18 ***

    Von: WordPress.com Support Forums [mailto:(email visible only to moderators and staff)] Gesendet: Freitag, 27. Februar 2015 19:09An: (email visible only to moderators and staff): [WordPress.com Forums] site is unailable after domain mapping

    shawnajroberts replied to a forum topic that you subscribe to

    in response to the topic “site is unailable after domain mapping”:

    You’ll actually need to make those changes with your registrar. I’m unable to find any information about this domain, so I can’t point you in the right direction.

    Whoever you paid to get the domain, that’s who you need to contact about changing your name servers.

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