Site just stopped working – 500 Internal Server Error

  • Unknown's avatar

    Hey everyone,

    I really hope someone can help.

    3 Days ago my WordPress website (which is a blog) unexpectedly stopped working. I’ve tried to do everything I can to troubleshoot it but I can’t seem to get it fixed. I have not added any new plug-ins or done anything to the backend of our site. I simply post articles a couple times a week and leave it at that.

    Was there an update I missed?
    Can anyone tell me if they’ve recently experienced this issue and was able to fix it?

    I got this domain from wix where the site was originally hosted but then transfered to wordpress about 2 years ago.

    Wix advised me to call WordPress
    Wordpress disappointingly has 0 customer service.
    ( I wish I had known that before making the Jump!)
    I now have to post in this forum hoping by the grace of God that someone will be nice enough to help out.

    A Million thanks!!!

    The blog I need help with is: (visible only to logged in users)

  • Hi there,

    Looks like you’re in the wrong forum. Your site is using the open source WordPress.org software and you need to seek help at these forums:

    https://wordpress.org/support/forums/

    These forums are for WordPress.com hosted sites only. If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

    WordPress.com vs. WordPress.org

  • The topic ‘Site just stopped working – 500 Internal Server Error’ is closed to new replies.