Site manager, admin log in

  • Unknown's avatar
    forestkids0730 · Member ·

    Hi.

    We paid someone to create a site for us: http://www.forestkidsclub.co.uk

    We have an admin log in where we can add photos and edit on current pages BUT we can not change anything of the background or add any new pages.

    The person who opened this site for us has deleted all the passwords so we don’t have anyway to edit our own website.
    Can you help???

  • fstat · Staff ·

    Hi there,

    That site is not hosted by us (WordPress.com). It is using the open-source WordPress software and it is hosted by TSO Host. Therefore, you need to contact them regarding your issue.

    We’re only able to provide support for WordPress websites that are hosted by us. If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

    WordPress.com vs. WordPress.org

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