Site not accessible

  • Unknown's avatar

    Hi,

    I didn’t know anything about WordPress, or websites for that matter. Hired a guy who recommended wordpress. He opened an account and used all his details for account registration and everything and wasnt aware that I have to use my own personal details. I fired the guys and now I can’t access the account and my client are screaming .. what can i do to recover control of this account

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    didn’t know anything about WordPress, or websites for that matter. Hired a guy who recommended wordpress. He opened an account and used all his details for account registration and everything and wasnt aware that I have to use my own personal details. I fired the guys and now I can’t access the account and my client are screaming .. what can i do to recover control of this account

  • If you cannot remember (or do not know) the login information for a WordPress.com account, your best bet is to try the account recovery process here:

    https://wordpress.com/wp-login.php?action=recovery

    Due to the private nature of information required for account recovery and the public nature of these forums, we cannot help with account recovery here.

  • Unknown's avatar

    I have a similar but different problem. I deleted my account that was apparently the parent wordpress account. My blog still exists but it is reading as “site not accessible”

    https://3by3writingmethod.wordpress.com/

    But I cannot access the information.

    Is there any hope reactivating this blog?
    Thank you
    Steve

  • @seb4book3

    As you’ve noticed, the account that you’ve logged into is not the owner of https://3by3writingmethod.wordpress.com/.

    The account that DOES own it is still active. So you’ll need to log into it in order to reach the admin area for that site.

  • The topic ‘Site not accessible’ is closed to new replies.