Site not secure

• 

  travelwiththegreens · Member · Jul 11, 2019 at 1:39 am

  • Copy link
  • Add topic to favorites

  My site appears to be having an issue. No stats have been recorded for a week and it says there are no posts

  The blog I need help with is: (visible only to logged in users)

• 

  staff-doublebassd · Staff · Jul 11, 2019 at 1:57 am

  • Copy link

  Hi there,

  When I put http://www.travelwiththegreens.com through debug, I receive quite a few failed tests.

  https://jetpack.com/support/debug/?url=%09http%3A%2F%2Fwww.travelwiththegreens.com

  While your site is publicly accessible, we cannot access your site’s XML-RPC file. This file is used by Jetpack and other plugins and apps to connect to your site. It must return the following message:

  XML-RPC server accepts POST requests only.

  You can see a working example here:

  https://jetpack.com/xmlrpc.php

  Can you ask your hosting provider if they have a block in place to stop access to the XMLRPC file, or to API Calls and ask them to disable this security measure temporarily?

  These errors can also happen if there is a plugin/theme that conflicts with XML-RPC. Therefore, I would try deactivating all the plugins on your self-hosted site to see whether or not that fixes the issue.

  If you need further assistance with this, you are posting in the wrong forum. You can reach out for help in the Jetpack forums:

  https://wordpress.org/support/plugin/jetpack/

  Thanks,