Site Not Working – Critical Error
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Help! My website — http://www.mmotorsusa.com — has crashed and now will not load and instead just shows a white screen. After a minute or two, I get a notice that the site has encountered a critical error and that instructions will be sent to my admin email. I do not get an email though. I have backups for my site through a WP plugin, but without access to my dashboard I can’t use them. I have a Windows OS so I can’t use the phpMyAdmin program that is suggested on the WP help forums. Please help!
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Hi,
It looks like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another webhost.
We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:
https://wordpress.org/support/forums/
Your webhost’s support team may also be able to assist.
If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:
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