Site suspension

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  kubek86 · Member · Nov 25, 2020 at 12:01 pm

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  My site has been suspended. I can’t access wp-admin panel. On my login account I could read that it’s a Jetpack Issue so I’ve disconnected Jetpack and now all is lost. Any Help?

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  staff-ozmodiar · Staff · Nov 25, 2020 at 4:12 pm

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  What is the URL of the site you are trying to access? We’ll be happy to take a look and see if we can help.

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  kubek86 · Member · Nov 25, 2020 at 4:16 pm

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  It’s http://www.uglymotors.com

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  staff-ozmodiar · Staff · Nov 25, 2020 at 4:28 pm

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  Hi,

  It appears that uglymotors.com was registered with WordPress.com and hosted here in 2015-16, but was transferred to another registrar in 2017. The current registrar appears to be ovh.com. I would suggest contacting their support team, and/or perhaps your current web host, and asking what is causing the issue.

  Typically, messages like this appear when either a site has violated the terms of a hosting agreement, or a bill has not been paid.

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  kubek86 · Member · Nov 25, 2020 at 4:40 pm

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  Oh I was thinking the same but it’s fine on ovh site. I’ll try to contact them thank you and if I’ll need some help I’ll catch you later :)

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  staff-ozmodiar · Staff · Nov 25, 2020 at 4:43 pm

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  Best of luck!