Site Unavailable

• 

  piajennifer · Member · May 20, 2018 at 4:24 pm

  • Copy link
  • Add topic to favorites

  I did the recommended updates this morning before working on some new blog posts. Now when I try to access my site from the back end or just as an end user, I get an error that says: ‘This page isn’t working
  http://www.paperinkartsblog.com is currently unable to handle this request.
  HTTP ERROR 500’
  I am not sure what caused the error and cannot get into the back end to even attempt to fix it. Suggestions?

  The blog I need help with is: (visible only to logged in users)

• 

  gemmacevans · Member · May 21, 2018 at 10:14 am

  • Copy link

  Hi piajennifer,

  I see you originally registered paperinkartsblog.com through WordPress.com and then transferred the domain to FastDomain. The domain is now pointing to a site hosted by Bluehost.

  A 500 error indicates a hosting problem so I recommend contacting Bluehost for more information about why the site is unavailable. They should be able to help you out.

  Best of luck getting this sorted.