Site was Hacked

  • Unknown's avatar
    julietkaskafitnessblog · Member ·

    Hello!
    At about 1 am this morning I received an email from Google Search Console saying ‘Googlebot has identified that an increased number of URLs on (my website) return a server error HTTP 5xx’

    When I go to the website, I receive this error:
    ‘The server encountered an internal error or misconfiguration and was unable to complete your request.
    Please contact the server administrator and inform them of the time the error occurred, and anything you might have done that may have caused the error.
    More information about this error may be available in the server error log.
    Apache Server at julietkaska.com Port 80′

    When I try to go to my admin page I get the same error code. Any help what so ever in retrieving my account would be greatly appreciated. Thank you!

    The blog I need help with is: (visible only to logged in users)

  • kokkieh · Staff ·

    Hi there,

    Is this for your site, julietkaska.com? That site is not on WordPress.com, but is using the self-hosted WordPress.org software, so we don’t have any access to it to help with this.

    The best place for help with this is the self-hosted forums instead:

    https://wordpress.org/support/

    You can also contact your hosting provider, which appears to be GoDaddy. They might be able to help as well as your site is on their servers.

  • The topic ‘Site was Hacked’ is closed to new replies.