Site went down

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  alamodecollections · Member · Dec 8, 2022 at 5:54 pm

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  Help! My site went down after installing WP Rocket and now I can’t login to my admin!

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  rishabh779 · Member · Dec 8, 2022 at 8:17 pm

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  Hi,
  
  I can help, Kindly reach out to me via [redacted]
  
  Best Regards
  Rishabh

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  supernovia · Staff · Dec 8, 2022 at 9:46 pm

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  Rishabh, please note “contact me personally” type responses are against our community standards. I’m removing your other replies along those lines. If you’d like to participate here, please read the standards and ensure you’re on board. Thanks!

  https://wordpress.com/forums/topic/best-practices-community-standards/
  

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  rishabh779 · Member · Dec 8, 2022 at 9:48 pm

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  Sure, Noted

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  supernovia · Staff · Dec 8, 2022 at 9:49 pm

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  alamodecollections, your site isn’t hosted here on our services, but I’ll bet your hosting provider can help you with this:
  https://wordpress.org/support/article/managing-plugins/#manual-uninstallation

  Then, get in touch with the plugin provider.

  Going forward, you’ll want to use the correct support forums for self-managed WordPress sites:
  https://wordpress.org/support

  Here’s the difference between the free software and our services. We include direct support for all of our paid plans, and priority support for sites that have plugins installed, so if you’d like, you’d be welcome to host here! More info here:
  https://wordpress.com/go/website-building/wordpress-com-vs-wordpress-org/

  Cheers!