Site won’t let me upgrade to eCommerce

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  aspinehealth · Member · Jun 29, 2020 at 6:33 pm

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  Hello! We tried to upgrade to an eCommerce account but it was denied because they couldn’t verify the payment information. Please help us fix this issue. Thank you.

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  kokkieh · Staff · Jun 30, 2020 at 10:17 am

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  Hi there,

  Please check your email account for an email from our billing support team, and reply there if you have any further questions.

  We’re not able to help with blocked purchases in the support forums.