site_id mismatch error

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  eleanorchang · Member · Apr 9, 2018 at 8:11 am

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  I purchased an upgrade with a new domain but cancelled the order within few hours. The order cancelled successfully while I can’t access my original domain now. Here is the error message:
  ‘You can’t get there from here (site_id mismatch error). This happens when an external blog (a self-hosted blog using the Stats plugin) is pointed to WordPress.com by DNS. If you are trying to migrate away from WordPress.com, please update your DNS to point the domain to your own server. Otherwise please contact WordPress.com support and explain what you were trying to do, what steps you took, what you expected to happen, and what actually happened. It’s probably Andy’s fault.’

  What should I do or I just wait and it will be fixed automatically? Thanks!

  The blog I need help with is: (visible only to logged in users)

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  gemmacevans · Member · Apr 9, 2018 at 8:58 am

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  Hi eleanorchang,

  I can’t access my original domain now

  Oh! Are you trying to access your site using eleanorchang.wordpress.com? If so, are you typing it directly into your browser’s address bar or clicking a link in your account? For example, the “View Site” link on the left.

  Thanks!