Sitemap 404 code

  • Unknown's avatar

    Hi,
    i followed all the procedure to have the sitemap on my wordpress website and still shows 404. Can you please help me with this situation.
    Thanks
    Best
    Sazan

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

    The blog I need help with is: (visible only to logged in users)

  • Hey there,

    What procedure have you followed exactly?

    This site is not hosted with us on WordPress.com, but using the open source WordPress software at another hosting provider. This is a bit different to a site hosted on WordPress.com. You can read about these differences here: https://en.support.wordpress.com/com-vs-org/ – so our support is limited, but we’ll do our best to help.

  • Unknown's avatar

    Hi,

    When i click on my website on google this is what appears. Can you please help me!

    But it should look come up like this.

  • Hi there,

    Apologies, but we can’t help with your issue directly because we don’t host devyne.co.uk on our WordPress.com managed hosting.

    To explain, we are a fully managed hosting provider and use a custom server environment that is optimized for WordPress, provides built-in security and performance improvements, as well as in-house support for your site questions.

    Because of the way we’ve optimized our service, we also use a customized version of WordPress that is different (under the hood) from what you use at GoDaddy. As a result, we do not have access to your site and are not familiar with the source of your issue.

    You definitely have the option to move your site to us so we can provide in-house help, but as it stands now, we cannot help since it is hosted elsewhere.

    The good news is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting

    The folks in that forum are more familiar with these kinds of issues and are in the best position to help. Thanks!

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