Slow website due to plugins

  • Unknown's avatar
    vmanzalb · Member ·

    Hello,
    I’m getting an error that my website is too slow and I may need to clean the HTML file.
    I can’t access the Plugins page to uninstall one of them. Any idea on how to do it without breaking it?

  • staff-ozmodiar · Staff ·

    Hi,

    It looks like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another webhost.

    We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:

    https://wordpress.org/support/forums/

    Depending on the level of support that is included with your hosting plan, your webhost’s support team may also be able to assist.

    If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

    WordPress.com vs. WordPress.org

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