some is using my website with deffirent name
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hi
someone has hacked my site and using it with the other profile name( almostfree378ead3c8). I dont know this user and he does nt allow me to change the contact of my pages. i pay yearly and have been using worldpress for 5 years now.
how i can solve this problem and remove the hacker profile and protect my account again?
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Hi there,
Could you please share your website URL so we can take a closer look and assist you?
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Nothing has been hacked or whatever, you created the account almostfree378ead3c8 yourself about 2 hours ago when you posted this tread.
As you have a paid plan, just use the Transaction ID to restore access to your paid account – https://wordpress.com/support/account-recovery/#transaction-id
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Hi @almostfree3718ead3c8!
As staartmees mentioned, @almostfree3718ead3c8 is the account you’re currently logged into, and the site flashtkd.co.uk is linked to a different account.It looks like you may have more than one account and are currently logged into the wrong one. To fix this, please log out of your current session and then log back in using a different email address you may have used for the correct account.
If you don’t remember which email is linked to that account, you can follow our account recovery steps here so we can help you regain access:
https://wordpress.com/support/account-recovery/#verify-your-account-ownershipPlease let us know if you have any questions or need any extra help.
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Perhaps your other account is https://wordpress.com/forums/users/almostfree/. Try logging in with the username almostfree
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