Someone broke into my site

• 

  tonyf1973 · Member · Nov 15, 2018 at 5:06 pm

  • Copy link
  • Add topic to favorites

  I cannot access my dashboard at my site what can I do to regain access?

• 

  fstat · Staff · Nov 16, 2018 at 11:53 am

  • Copy link

  Hi there,

  Your site elshowdetonyfranco.com is not hosted by us (WordPress.com). It is using the self-hosted version of WordPress and it is hosted by Hostpresario. Therefore, you need to contact them regarding your hacking issue.

  We’re only able to provide support for WordPress websites that are hosted by us. For help with a self-hosted WordPress site you can ask over at the WordPress.org forums:

  https://wordpress.org/support/

  If you want to know more about the differences between WordPress.com and the self-hosted WordPress.org you can read this article:

  WordPress.com vs. WordPress.org