Someone hacked my email
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Someone has hacked my email and has set up over 20 accounts with wordpress. I want all of them deleted immediately
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login into them individually. Put the name of the website in and click forgot password, you will get an email to reset the password. Do that and then you can go into setting for that website and delete it.
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Howdy –
That isn’t possible with WordPress.com as each user account requires a unique email address. At best they could set up one account with your email address.
If these are WordPress.org accounts then you need to go to https://wordpress.org/support/forums/ for help with the problem.
You should change the email account password and enable 2 factor through your email client to increase your protection.
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Thank you for your answer. However, now they have created over 500 accounts and more are piling each second. Is there a contact email or phone number for WordPress? I simply can’t individually go into each account. I need wordpress to delete any and all accounts associated with my email
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Hi –
Assistance with WordPress.org comes from https://wordpress.org/support/forums/ and you will need to log in and post in those forums.
Can you share a couple of the user accounts so I can verify they are not being generated on WordPress.com? Thanks.
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These were amongst the first ones sent. Each email contained a user name…mary followed by a 4 digit number (i.e. mary 1990) then requested “To set your password, visit the following address”.
Of course each link is different for each account they set up. Each email came from their account they set up i.e wordpress@
Sweat Records
The Horny Place
Big House Nation
Neumaticos.com
KKBlog.ru
Megaeda.com
DIY Jewelry Making
huelvaysusfotografos.com
Please let me know what further actions to take. It’s truly sad and frustrating someone is wasting my time and WordPress time.
Thanks
Mary -
Each email came from their account they set up i.e wordpress@
Those emails are not coming from us.
The source of an email is always the domain following the @. So if the emails were coming from WordPress.com, the email would be something @wordpress.com. The word that appears before the @ is just an alias, and wordpress@ is the default alias used for emails generated by sites running the stand-alone version of WordPress found on WordPress.org.
Sites like that have no connection at all to WordPress.com, and we’re neither sending those emails, nor can we do anything to prevent them being sent, as we don’t contol the site that are sending them.
What is likely happening here is that someone is using your email to create guest account on random WordPress sites. Your email would be only one of hundreds, or even thousands of emails they’re using to create accounts like this, in an attempt to overload and crash the sites on which the accounts are getting created.
The only people who can stop these emails are the owners of the individual sites, by switching off the feature to allow guest accounts.
This poses no risk to you, though – someone using your email in this way will not allow them to access your email account or your WordPress.com site and account. This is an attack against the sites where the accounts are being created, not against you.
It’s incredibly annoying, though, but you can prevent the emails from filling up your inbox by setting up an email filter to automatically delete them as they come in.
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I simply can’t individually go into each account. I need wordpress to delete any and all accounts associated with my email
Also noting that it’s not possible to delete a guest account created on a WordPress site like this yourself. Only an admin on the site in question can delete an account like this.
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