souza

  • Unknown's avatar
    marciasouza12018 · Member ·

    Bom dia! Gostaria de saber como consigo recuperar uma conta onde não consigo mais ter acesso ao e-mail que foi cadastrado no meu blog.

  • fstat · Staff ·

    Hi there,

    I used Google Translate to translate your message as this is the English support forum. In your message you said:

    Good Morning! I would like to know how I can recover an account where I can no longer access the email that was registered on my blog.

    If you don’t have access to the email address associated with the account, in order to regain access to it, we’ll need one of the following things:

    * A transaction ID for any upgrades purchased for the account

    https://en.support.wordpress.com/transaction-id/

    * The WordPress.com account activation link, which we sent to your email address when you first registered with us. If the email you received included a confirmation button instead of a link, you can copy the activation URL by right-clicking on the button and selecting “Copy Link Address” (this text may slightly vary, depending on your browser).

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