Space Upgrade Purchase

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  revwebber · Member · Oct 13, 2012 at 2:55 pm

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  Trying to purchase a space upgrade; however, when I click on button ‘Get Upgrade’, nothing happens! I am assuming another window would open where I can enter my details and pay for my upgrade? Any ideas?
  Blog url:

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  timethief · Member · Oct 13, 2012 at 6:29 pm

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  That’s sounds like a browser issue to me.

  (1) Are you using the secure https:// login?
  http://en.support.wordpress.com/https/

  (2) Exactly which browser and version of it are you using. If you aren’t sure click here to find out > http://whatsmyuseragent.com/

  Note: If you are using an IE9 browser in compatibility mode that makes it render as IE7 and IE7 is not supported. To disable see > http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html

  Have you done any troubleshooting? Below are the troubleshooting steps we take whenever any issues like this arise and undertaking them will provide valuable feedback information for Staff:

  a. clearing your browser cache and cookies > http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050

  b. Using the browser with all extensions or add-ons disabled

  c. updating the browser to the latest stable version http://browsehappy.com/