spam bot attacks

  • Unknown's avatar
    rgfwriter · Member ·

    new webhost says my site is overrun with spam bot comments – none of which appear on my sites as I’ve blocked comments with a plugin. How do I get rid of these thousands of spam comments and stop future ones?

  • staff-totoro · Staff ·

    Hi there,

    The site site you are referring to appears to be a self-hosted WordPress (also called “.org”) site hosted on an outside web hosting company Web Hosting, and not a site hosted on our WordPress.com service.

    To clarify, we are not the only providers of WordPress sites, and outside web hosting companies like yours also happens to offer WordPress sites, but they use a different version of the platform than what we use here. Because of this we are not able to help with your issue as it lies outside of our system. See http://support.wordpress.com/com-vs-org/ for more info.

    On this case we have spam filtering built in on WordPress.com, so we do not know the steps you would need to take to manage spam on your self-hosted site.
    However, you can find support for your self-hosted WordPress site here: https://wordpress.org/support/forums/

    You may also wish to contact your host’s support team for more assistance.

    Hope that points you in the right direction!

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