speak with someone

• 

  nmnashville · Member · Jul 25, 2019 at 5:25 pm

  • Copy link
  • Add topic to favorites

  I need to speak with someone about access to edit our website. Is there a customer service number i can call?
  thank you

• 

  staartmees · Member · Jul 25, 2019 at 6:07 pm

  • Copy link

  wordpress.com doesn’t have phone support. Also your account is only a few days old but has no website. What is the URL of your site on the wordpress.com platform? If your site uses the open source wordpress.org, their support is at https://wordpress.org/support/forums/

• 

  nmnashville · Member · Jul 26, 2019 at 1:32 am

  • Copy link

  thats the issue. our website was create in 2014 and now i can’t do any edits.
  http://www.nicolemarienashville.com

• 

  staartmees · Member · Jul 26, 2019 at 7:35 am

  • Copy link

  That site dates back to 2014 and can’t be connected to your current account nmnashville. You must log out and log in again to the account connected to your site. If you don’t have access to that account, go to https://en.support.wordpress.com/account-recovery/

• 

  ultraflex237 · Member · Aug 2, 2019 at 7:52 pm

  • Copy link

  I have an a website that I can’t access. It was developed by a past employee and when I try to log in, I can’t. I have tried every email address that I can think of to recover, but no luck. Additionally, I have nothing that would apply to proof of ownership.
  How do I get someone to help me with that?? We currently have an error on the site and no way to get in and correct it.