SPLIT PAYMENT TO SIGN UP

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  moderatesquared · Member · Jan 28, 2021 at 9:49 pm

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  Due to card balances, I would like to use two cards to pay for my initial one-year subscription. Is this possible, and if so where is the option located? Thank you in advance.

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  staff-totoro · Staff · Jan 29, 2021 at 12:08 am

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  Hi there,

  We do not have a way to create a “split payment” so in this case you will need to use a single payment method to make your purchase.

  Hope that helps. Please let us know if you have any more questions.

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  moderatesquared · Member · Jan 29, 2021 at 12:23 am

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  Bummer. But thanks for the help. Can you help me get my purchases re-enabled so I can make that payment and get started?

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  staff-totoro · Staff · Jan 29, 2021 at 2:12 am

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  Apologies but we are not able to help with transaction issues as this is the forum for free sites without upgrades. However, I see that you have an open ticket (created automatically) with our Billing Support team regarding this issue. They will follow up with you directly via email as soon as they know more.

  Thanks for your patience!

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  moderatesquared · Member · Jan 29, 2021 at 3:27 am

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  That’s mostly what I was looking/hoping for- just that someone would be working on it and contact me. Thanks again for the help!