Split: Refund

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  fenixdetails · Member · Sep 29, 2022 at 2:23 pm

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  Hello, I want to close my WordPress account and request a refund with you.

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  helper-heroponriki · Member · Sep 29, 2022 at 5:55 pm

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  @fenixdetails

  Please do not add to others’ support threads. I’ve split off your comment into its own thread and will reply to you here:

  https://wordpress.com/forums/topic/split-refund-2/?view=all

  I took a look, and it doesn’t look like there’s any history of purchases, transactions, or billing activity under the account you’re currently logged into, so we’re limited to what we can help with and advise here.

  If you enter the charge details at https://wpchrg.wordpress.com/ we should be able to help you with this.

  The transaction ID needed will be on your bank statement as WordPress followed by a letter/number code. They’ll look like this:

  WordPress XXXXXXXXXX

  If the charge on your bank statement does not follow that format, the charge was not made here at WordPress.com.

  I hope that helps!