Split: speak to customer support

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  rosiesparentingroom · Member · Nov 20, 2019 at 1:28 am

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  I want to speak to someone

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  rosiesparentingroom · Member · Nov 20, 2019 at 1:29 am

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  I need to cancel my subscription that has gone through

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  kokkieh · Staff · Nov 20, 2019 at 4:04 am

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  Hi there,

  Please don’t post into old threads created by other users. I’ve moved your replies to their own thread.

  Are you speaking of the Personal Plan and domain renewal on your site, rosiesparentingroom.com?

  I can refund the renewal fee for you, but that will require cancelling your domain, rosiesparentingroom.com. Cancelled domains are not released immediately, and it can take anything from a few days to over a year before a cancelled domain becomes available again, if at all. You should never cancel a domain that you still want to use, as there’s no guarantee that you’ll be able to use it again somewhere else in future.

  Please confirm if I should proceed with this.