SSL

  • Unknown's avatar
    brennolds · Member ·

    My SSL certificate is not recognizing the www subdomain, only the registered domain.

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-oikake · Staff ·

    Hi,

    I’ve checked the SSL certificate of behavioralhealthlink.com and the www version is not working as you indicated.

    This can be fixed by removing the following A record from your DNS records list:

    A www.behavioralhealthlink.com 103.115.9.81

    Here you can see how to manage and delete a DNS record:

    WP
    Domains » Manage Your DNS Records
    in WordPress.com Support
    4 min read
    DNS records are special settings that control what people see when they visit your domain. They also allow you to connect your domain to third-party services such as an email provider. This guide will show you how to add, remove, and change your domain’s DNS records. Reasons for Editing DNS Records You may want to edit the DNS for your domain if you are: Verifying your ownership of a d

    Let us know if you need further assistance with this, and we’ll be happy to help!

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