SSL certificate not working.

  • Unknown's avatar
    brandondesilva · Member ·

    A previous SSL certificate that was installed has some installation issues. –> need to reinstall or fix the issues manually.
    Please help asap.

    The site I need help with is voxbooths.com. It is not hosted by WordPress.com or connected with Jetpack. This site is not linked to my WordPress.com account.

  • fstat · Staff ·

    Hi there,

    Your site is not hosted by us (WordPress.com). It is using the open-source WordPress software and it is hosted by Media Temple. Therefore, you need to contact them regarding your issue.

    We’re only able to provide support for WordPress websites that are hosted by us. If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

    WordPress.com vs. WordPress.org

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