Statistics not loading

  • Unknown's avatar
    mariagyllst · Member ·

    Hi,
    I got the following message for the site parkinson-halmstad.se. I just registered the site.

    User Agent: ‘Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:105.0) Gecko/20100101 Firefox/105.0’
    Page URL: ‘https://www.parkinson-halmstad.se/wp-admin/admin.php?page=stats&noheader&dashboard&width=1008.366’
    API URL: ‘https://dashboard.wordpress.com/wp-admin/index.php?noheader=true&proxy&blog=211350210&page=stats&chart&unit=1&color=fresh&width=499&height=175&ssl=1&j=1:11.3.2’
    Response code: ‘200’
    Content length: ‘0’

    Any ideas on how to solve this?

    Thanks, Maria

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-doublebassd · Staff ·

    Hi there,

    I am checking your account and it looks like there are some plugin updates that are needed for all of your sites which may be related to the error message you are receiving.

    The sites are not hosted with us here at WordPress.com, so I would reach out to your site host if you continue to have issues. Also, the dotorg community may be able to assist you with the error:

    http://wordpress.org/support/forums

    However, I would first see if you can update your plugins and see if that addresses the message you are receiving.

    Hope this helps.

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